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FAQs

FAQs

  1. What is microdermabrasion?
    1. Microdermabrasion is a minimally invasive procedure used to renew overall skin tone and texture. The PowerPeel®  Microdermabrasion System works by vacuuming ultra-fine aluminum oxide crystals across the surface of the skin, exfoliating gently and precisely, removing dead skin cells, and revealing the softer, fresher skin below.  The finely abrasive action also stimulates the production of new skin cells, collagen, and elastin to improve the skin’s appearance. 
       
  2. Why should I offer microdermabrasion as a service to my clients?
    1. The PowerPeel® Microdermabrasion System can provide your clients with younger, smoother, healthier-looking skin by helping minimize the appearance of fine lines, scars, sun damage, and hyperpigmentation.

  3. How often should I recommend my clients receive microdermabrasion treatments?
    1. Although one microdermabrasion will yield a fresher, smoother-looking skin, longer-lasting results are cumulative and improve with each treatment.  The recommendation for a PowerPeel® Microdermabrasion System treatment is 7 to 10 days for a series of 6-12 sessions.  Follow by a monthly maintenance treatment in order to achieve the client’s desired results.

  4. Does the PowerPeel® Microdermabrasion System have diamond or crystal microdermabrasion capabilities?
    1. The PowerPeel® Microdermabrasion System has both diamond and crystal capabilities! The unit comes with a crystal handpiece. An optional crystal-free Diamondtome handpiece retrofitted for use with the PowerPeel® system can be purchased separately. 

  5. How long will my PowerPeel® Microdermabrasion System last? 
    1. Our microdermabrasion machines are built to last! With proper maintenance and care, your machine can last for decades. We have customers who are still using their machines that were purchased in the 1990s!!
  1. What items are available in the Oasis Skin by PowerPeel® line?
    1. Oasis Skin by PowerPeel® is a comprehensive skincare line including a 2 oz. sheer moisturizer, a 2 oz. deep moisturizer, an 8 oz. balancing toner, and an 8 oz. foaming cleanser.
       
  2. Why should I offer Oasis Skin by PowerPeel® to my clients? 
    1. Oasis Skin by PowerPeel® is the perfect post-treatment skincare routine for your clients. The hydrating formulas help reduce the appearance of fine lines and wrinkles and offer a long-lasting “glow” that will keep happy customers coming back for more! And the products are fragrance-free!

  3. How do I order Oasis Skin by PowerPeel® products?
    1. Call 800-925-5022 to order.
       
  4. Who is a candidate for Oasis Skin products? 
    1. Oasis Skin by PowerPeel® products can be applied to the face, neck, hands and chest, and provides a treatment option for a wide range of consumers who: 
      1. Are just beginning AHA treatments
      2. Would like the benefits of higher-strength products with little or no irritation
      3. Have normal to sensitive skin
      4. Want smoother and clearer skin
      5. Have photo-damaged skin
      6. Want to avoid skin aggravation caused by fragrance

  5. What is the advantage of using lactic acid in the Oasis Skin by PowerPeel® home-use products? 
    1. Lactic acid is the preferred AHA for Oasis Skin by PowerPeel® home-use products because it has been utilized as an effective medical skin moisturizer for decades.  Lactic acid was the first AHA cleared by the FDA for use in an over-the-counter (OTC) drug product and clinical studies have shown that lactic acid is equal to glycolic acid in its ability to penetrate the outer layer of the epidermis to stimulate skin renewal.

  6.  What pH levels are found in Oasis Skin by PowerPeel® home-use products
    1. The Oasis Skin by PowerPeel® home-use products are formulated with an effective concentration of lactic acid (15%), low pH (3.2) and strontium, which help to continue the effects of peel treatments over time.  This formulation enables Oasis Skin products to offer a stronger free acid level than most other AHA home-use products
  1. What distinguishes PowerPeel® Glycolic Peel from other peels?
    1. Our Glycolic Peel is an AHA peel formulated with a clinically proven anti-irritant that minimizes discomfort while delivering medical strength results.  With the PowerPeel® Glycolic Peel, consumers may begin to achieve the skin-enhancing benefits of a high-performance peel at their first treatment. Other peels often begin with a mild solution and slowly increase the AHA concentration until the desired strength can be tolerated.  The PowerPeel® Glycolic Peel offers a faster, more comfortable way to get a 70% or 50%  peel.

  2. What is the difference between the 70% and 50% PowerPeel® Glycolic Peel?
    1. The pH of the 70% glycolic peel is 0.6 vs. a pH of 1.2 for the 50% peel.

  3. How do I apply the peel? 
    1. Each PowerPeel® Glycolic Peel kit comes with detailed instructions. Rayon-tipped applicators are available for purchase from UBS. 

  4. How long does it take to perform the PowerPeel® Glycolic Peel treatment?
    1. The in-office peel procedure, consisting of four simple steps, generally takes no more than 30 minutes.  Following treatment, most patients immediately resume their normal activities.

  5. What can patients expect following their PowerPeel® Glycolic Peel treatment?
    1. Following PowerPeel® Glycolic Peel treatment, most patients immediately resume their normal activities.  Most patients report that their skin feels softer and smoother.  Most post-peel redness is slight and can be covered with makeup.  Some patients may experience slight skin flaking in the few days following the peel treatment, but it is not necessary to see flaking skin for the peel to be effective.
  1. How long does a PowerPeel® Exfoliating Body Bar last? 
    1. This is a long-lasting bar! How often you use it will determine its endurance. We recommend placing it out of the direct stream of water to protect from water erosion.

  2. Is the body bar safe to use before waxing, shaving, or spray tan? 
    1. Yes! Since exfoliation is recommended before waxing, shaving or tanning, the PowerPeel® Exfoliating Body Bar is perfect!

  3. Can I use it on my face?
    1. No – we don’t recommend using the PowerPeel® Exfoliating Body Bar on your face.
       
  4. How often can I use the PowerPeel® Exfoliating Body Bar
    1. Use the PowerPeel® Exfoliating Body Bar as needed to buff dull, dry skin and even hyperpigmentation. 

  5. Does the body bar target any specific skin conditions?
    1. Yes! The PowerPeel® Exfoliating Body Bar is very effective against Keratosis Pilaris, folliculitis, and eczema.
  1. How do I order my PowerPeel® machine?
    1. Call 800-925-5022 to place your PowerPeel® order or email info@ubsaesthetics.com

  2. What do I do if I need technical support? 
    1. Our technician, Paul, is available Monday through Friday to assist with your PowerPeel® needs. If you don’t reach him right away, he will return your call within 24 hours. 

  3. What is the number I call if I need technical support
    1. Call 800-925-5022 to answer all your PowerPeel® questions.
  1. Do I need to buy a warranty? 
    1. The PowerPeel® Microdermabrasion System comes with a 1-year warranty on parts and labor. Extended warranties are available for purchase. 

  2. How do I redeem my warranty? 
    1. We have your purchase date recorded. Simply call (800) 925-5022 and tell us the serial number on the unit to redeem your PowerPeel® warranty!
       
  3. What does my warranty cover? 
    1. Your warranty covers parts and labor for manufacturer defects.
  1. How do I trade in my PowerPeel® Microdermabrasion System?
    1. Depending on your machine, there are options available for you. Call Customer Service at (800) 925-5022 to discuss your PowerPeel® Microdermabrasion System trade-in choices!

  2. What is the number of years after which my PowerPeel® Microdermabrasion System is no longer available for an upgrade or trade-in?
    1. There is no limit! We always reward repeat PowerPeel® customers with a discount on new PowerPeel® Microdermabrasion System equipment.
  1. What is the loyalty program?
    1. Our loyalty program offers a discount on new PowerPeel® Microdermabrasion System equipment for repeat customers. It also includes an offer for volume discounts for customers who buy multiple units in one transaction.
       
  2. What are the benefits of the loyalty program? 
    1. The UBS Aesthetics Loyalty Program saves you money! 

  3. How do I join the loyalty program? 
    1. You’re automatically enrolled! We have the records of your equipment and supply purchases.

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